-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- LaserJet Printing
- Re: Paper Empty in Tray Issue & More Issues

Create an account on the HP Community to personalize your profile and ask a question
03-20-2020 09:25 AM
I have two printers of HP Deskjet 1112 & HP laser MFP 136nw and Now Only 5 Months of purchase.
These Printers Not Work Properly. Last Two Days HP laser MFP 136nw is show indicate ( paper Empty in Tray ) I Need to Satisfying Technical Support...
Firstly Solve Paper Empty Tray Issue.
Please Reply This Mail.
03-23-2020 05:00 PM
Welcome to the HP Support Community.
What is the paper size and type being used?
Are you able to copy?
Dust, paper fiber, and other debris might accumulate on the pickup roller and cause paper feed issues. Clean the pickup roller inside the printer, and then try to print again.
-
Turn off the printer, unplug the power cord from the back of the printer, and then wait for the printer to cool.
WARNING:
You must disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.
-
Remove any paper from the input tray.
-
Lightly dampen a lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.
-
Clean the pickup rollers, applying a moderate amount of pressure.
-
Allow the pickup rollers to dry completely (approximately 10 minutes).
-
Plug the power cord into the rear of the printer, and then turn on the printer.
Try to print.
If the issue persists, please perform the remaining steps from this document: https://support.hp.com/in-en/product/hp-laser-mfp-130-printer-series/24494378/model/24494394/documen...
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
03-23-2020 06:20 PM
if your printers are only five months old they are still under warranty and you should call HP Technical support to obtain support under warranty and if they need to they will arrange service or replacement.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.