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‎11-07-2017 08:21 AM

HP Recommended
Product: MFP M277dw
Operating System: Microsoft Windows 10 (64-bit)

Cardstock jams.  This printer works fine with regular weight paper, but will not feed cardstock from any tray. It barely gets into the rollers and it gets a jam error.  Every time, not intermittent.

8 people had the same question
2 REPLIES 2

‎11-07-2017 01:01 PM

HP Recommended

Hi,

Ensure your cardstock meets the printer speficiations, I would guess it do not..

 

First ensure the cardstock is scleary listed as Laser compatible.

Ensure the media weight is Up to 175 g/m2, any thicker/heavier cards are not supported by the printer.

Be aware that only the main paper tray supports cards, the single sheet priority tray is intended for a single plain paper or envelope only, not for any heavier media...

 

You may find the printer specifications below, see Paper-handling specifications > Paper tray capacities

https://support.hp.com/us-en/document/c04515051

 

Shlomi



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‎11-07-2017 01:30 PM

HP Recommended

The media weight is specified in lbs.:  110 lbs.

 

 

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