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‎05-11-2020 06:51 AM

HP Recommended
Product: Hp 1020
Operating System: Microsoft Windows 10 (64-bit)

I hv laser jet 1020 printer. When I print , after first successful page it start picking second page even if I had wished to print one page. It got stuck in middle nd printing stops . Pls help me out.

1 REPLY 1

‎05-11-2020 07:36 AM

HP Recommended

Hi,

 

Thank you for contacting HP.

 

I would recommend you please try the steps in the link below:- 

https://support.hp.com/wise/DocumentDetail/ams-en?selectedLangCode=en&docId=c00311028&contentType=Su... Document

 

Also please Ensure the Papers used are fresh, clean, not crumbled, not torn.

For General text documents, use Standard letter size 20 LB Regular White Papers.

 

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

I´m an HP employee
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