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‎05-19-2016 04:24 AM

HP Recommended
Product: CN557A

Hi,

 

I need to find a replacement back cover for a HP CN557A (the cover that sits directly underneath the product and serial number lables. I have attempted to look on HP part surfer, but cannot find the component.

 

Can anyone help?

 

Thanks


Mike

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‎05-19-2016 06:57 AM

HP Recommended

Hello, 

 

Iam afraid, that part is not available.

 

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

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3 REPLIES 3

‎05-19-2016 04:48 AM

HP Recommended

Hello, 

 

Please find the below info. I guess you are referring to the Duplexer that goes back in to printer. If removed, when the paper would eject out from back during printing process.

 

Part# CN557-60034 Duplexer - ASSY-Buck OJ
You may place an order from : https://parts.hp.com/hpparts/Cart.aspx?mscssid=C8A033FB27FC45BD9CB9583A28EBA80D&setDest=Cart&Search...

 

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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‎05-19-2016 05:28 AM

HP Recommended

Hi Jabzi,

 

Many thanks - that looks like the whole Duplex assemly, rather than just the cover for teh assembly - do you know if the cover is supplied seperatly or woiuld I have to purchase the whole unit?

 

Mike

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‎05-19-2016 06:57 AM

HP Recommended

Hello, 

 

Iam afraid, that part is not available.

 

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Tags (1)
Was this reply helpful? Yes No
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