• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎04-23-2017 03:04 PM

HP Recommended
Product: HP Envy 5530
Operating System: Microsoft Windows 10 (32-bit)

I have forgotten the password for my printer. Please could you tell me how to reset. Thank you.

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-23-2017 04:18 PM

HP Recommended

Print the Network Configuration Page from the front panel to see your password.  Cut it out and tape it to the top of your printer when done.

View solution in original post

3 REPLIES 3

‎04-23-2017 04:18 PM

HP Recommended

Print the Network Configuration Page from the front panel to see your password.  Cut it out and tape it to the top of your printer when done.

‎04-24-2017 01:23 AM

HP Recommended

Thank you, so much. I have been desperately trying to remember a password I hadn't even created! Have taken all your tips on board.

‎02-21-2018 05:49 AM

HP Recommended

Hi there, 

 

I am having the same issue - I added a password using the web service and now it asks me to log in but I have no idea what the username is. I've printed the Network configuration page as directed but I cannot see a username or password anywhere. Please can anyone help?

 

Thanks.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.