Photo paper size of Envy 5640

[jamie1]

Didn't appreciate before purchase from HP that this printer seems to only accept the one size photo paper i.e. 4x6 .

Not a major problem but am I correct in saying this. No mention of this restriction when speaking with the HP technician.

[banhien · Accepted solution]

Hi,

Printer supports the following sizes:

Supported photo paper

To avoid paper jams and other issues, make sure that you are using the correct type and size of photo paper when loading the main input and photos tray.

 note:

Load photo paper in the photo input tray only.

Paper type	Paper size
Letter-sized photo paper	216 x 280 mm (8.5 x 11.0 inches)
Photo paper	10 x 15 cm (3.9 x 5.9 inches)
Photo paper	13 x 18 cm (5 x 7.9 inches)
Photo paper	76.2 x 127 mm (3.0 x 5.0 inches)
Photo paper	102 x 152 mm (4.0 x 6.0 inches)
Photo paper	102 x 305 mm (4.0 x 12.0 inches)
Photo paper	127 x 177.8 mm (5.0 x 7.0 inches)
Photo paper	203 x 254 mm (8.0 x 10.0 inches)
Photo 2L photo paper	127 x 178 mm (5.0 x 7.0 inches)
Photo L photo paper	89 x 127 mm (3.5 x 5.0 inches)
Photo paper	130 x 180 mm (5.1 x 7.1 inches) *

Source:  http://support.hp.com/us-en/document/c04353671

Please install software and drivers properly.

Regards.

[jamie1]

It seems to me that the photo input tray only accepts the one size i.e. 4x6" Other sizes go into the normal copy tray and then you have to ensure you adjust the print menu before copying. Also notice the print menu only states inches and not cm's

[Stoulton]

Seems to me that you have listed the photo papers for a 5645, not a 5640.

A scan through the 5640 spec shows only 10 x 6 cm paper is accepted.  Please confirm.