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- Photo printing looks like colored negative

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09-20-2012 09:33 AM
HP Photosmart Premium 410A; Windows XP SP3, No changes made to system or software. Photo printing looks like colored negative. Replaced all ink cartridges and still printing the same.
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Accepted Solutions
09-20-2012 12:35 PM
Hi partner,
Are you using new OEM or remanufactured cartridges?
Follow the steps below, and let me know if you get better print quality?
Note: You may want to run the Clean Printhead process more than once to properly prime the Printhead
Clean the printhead
- If the error message remains on the control panel display, press the OK button to clear it.
- Press the Setup button (
) on the printer control panel.
- Press the Down Arrow button (
) to select Tools , and then press the OK button.
- Press the Down Arrow button (
) to select Clean Printhead , and then press the OK button
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
09-20-2012
09:40 AM
- last edited on
02-21-2017
11:44 PM
by
OscarFuentes
Hi partner,
Follow the steps in the document below, and let me know what you find out?
Troubleshooting Print-Quality Issues
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
09-20-2012 12:35 PM
Hi partner,
Are you using new OEM or remanufactured cartridges?
Follow the steps below, and let me know if you get better print quality?
Note: You may want to run the Clean Printhead process more than once to properly prime the Printhead
Clean the printhead
- If the error message remains on the control panel display, press the OK button to clear it.
- Press the Setup button (
) on the printer control panel.
- Press the Down Arrow button (
) to select Tools , and then press the OK button.
- Press the Down Arrow button (
) to select Clean Printhead , and then press the OK button
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
09-24-2012 06:47 AM - edited 09-24-2012 06:49 AM
Hi partner,
If cleaning the print head has not resolved the issue you will need to call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
11-11-2013 07:22 AM
Hi jgov17,
Sounds like you ran out of ink in one of your cartridges.
Please provide additional details.
1. Printer Model
2. Operating System (including service pack revision)
3. Connection Method - USB, Hardwired LAN, Wireless?
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
05-17-2017 11:35 AM
Same problem over here at Del Norte High SChool!
Help! When the printer sits overnight I can get one print to come out fine then sometimes mid-print, the colors appear inverted. I changed out the clartridges and aligned the print head multiple times.
Wasting ink trying to problem solve this-
HP??? Any answers?
Jen