Poor quality printing due to smudges along the sides of pape... - HP Support Community

theo-printing80 · ‎02-14-2020

Lately, I notice that printed photo pages have smudged coloring along the edges (front and back). How do I clean the HP Color LaserJet MFP M281fdw so that I can have clean printing?

Repairatrooper · ‎02-14-2020

If the printer is dirty enough to smudge then likely you have an issue with a toner cartridge or possibly a bad fuser. There is no point in cleaning without addressing this issue first. Remove the cartridges and examine them closely for signs of leakage such as excess toner on the drums, lines of toner on the edges of the cartridge. If the smudging on the page easily rubs off then that would be a sign that you have problem with the fuser.

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theo-printing80 · ‎02-14-2020

So, fixing the fuser is something that HP will have to do. I have no clue how to fix the fuser.

Poor quality printing due to smudges along the sides of paper on front /using HP COLOR Jet MFP M281f

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