• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎06-22-2019 12:50 AM

HP Recommended
Product: HP LaserJetM1217nfwMFP printer
Operating System: Microsoft Windows 10 (64-bit)

Hello everybody,

I am recently the proud owner of a new HP laptop with Windows 10 operating system with 64-bit. I've been trying to install my HP LaserJetM1217nfwMFP printer since yesterday. It fails however at the installation of the printer driver. Both over CD, as well as over the Internet and the server it fails again and again at the security restrictions. Even the HP Scan and Print Doctor suggested driver LJM1130_M1210_MFP_Full-Solution always manages to extract only, but not to install. As I said, the printer is recognized, but not finally installed. "Driver not available, how can I get a working driver installed as fast as possible so that I can print WIFI.

 

 

 

Best regards

 

 

 

Uwe

 

1 REPLY 1

‎06-23-2019 11:20 AM

HP Recommended

Hi,

If the printer is connected with a USB, please unplug the cable at this time.

 

From the Control Panel select Devices and Printers, right-click any instance of the printer and select Remove Device.

 

Click the Start button and type %temp% into the search bar, then open the shown Temp folder.
Open the latest HP installation folder which begins with 7z (e.g. 7zS1234)
Double click HpSetup.exe and now follow the installation.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.