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HP Recommended
Laser Jet Pro M402
Microsoft Windows 10 (64-bit)

when printing multiple pages there is a pause of a few seconds between pages.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

after you comments i decided to try to get some kind of technical support.  After several phone calls i finally got to a tech rep for HP who helped me download the universal driver which seems to have corrected the problem.  

 

Printing like a race horse, 

 

Thanks

View solution in original post

16 REPLIES 16
HP Recommended

This may be quite normal if the pages are at all complex (e.g. lots of different fonts or images).

 

What is the speed like if you are printing plain text (e.g. NotePad) documents?

HP Recommended

The print speed was always around 40 pages per min and then suddenly that has changed, slowed down significantly.  the material being printed is not complex and has never been a problem before.

HP Recommended

There has never been a speed problem before.   The material is not complex.  Speed was always about 30-40 ppm.  There has been a sudden change putting a pause between pages.  

HP Recommended

Then perhaps either:

 

  • Current driver is generating "inefficient" print language "commands", compared with the previous version (perhaps a change due to a Windows update?) of the driver.

 

  • Interference/corruption on the connection (USB or Ethernet or Wireless?) causing multiple 'retransmissions'?

 

.... and what about the speed of printing of multiple -page NotePad documents?

HP Recommended

not sure how to print note pad documents to answer your question

HP Recommended
Open a .txt file with NotePad, then use File | Print.
HP Recommended

While waiting i figured out how to print from notepad.  It printed just fine, one page after another, no pause.

 

I should say most of what i print are pdf files, containing approx. 20-60 pages of printed music.  I have been doing this type of printing since i bought the printer and it always printed page after page with no hesitation.  Only recently did the pause start.  

HP Recommended

So the NotePad test seems to confirm that the printer and the connection are fine.

So either the application/driver on the workstation has problems, or the printer is having problems processing the incoming print "commands" fast enough to keep up with the mechanical print engine.

For PDF documents, the most appropriate printer driver is a Postscript one (PDF and PostScript both came from Adobe, and have similar internals).

So if you are using a PCL 5 or PCL 6 (PCL XL) driver, try the PostScript one instead.

HP Recommended

OK, how do i change drivers?

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