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HP Recommended
Laserjet MFP M476DN
Microsoft Windows 10 (64-bit)

Hi I am having issues with poor print quality and faded text and images, see attched photos. I am not using genuine HP toner ink. Could this issue be caused by the transfer belt or fuser? Any quick fixes? 78238997_3252559098150928_7275710574070071296_n.jpgFaded textFaded text78770104_3252559111484260_4068625053531504640_n.jpg

2 REPLIES 2
HP Recommended

based on what I see I would suggest you try a different black toner. The fuser will not create faded print, it will cause defects such as ghosting or repetitive defects. The transfer belt will cause streaking. Faded print is either bad cartridges or a problem with the high voltage board.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Besides black toner the yellow one may have a problem too.

There's no yellow color in the picture.

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