Solved: Print history - HP Support Community

Psaroudakis · ‎10-03-2018

Hello,
I want to see the history of the prints or otherwise the files that have been printed. My printer model is "hp color laser jet for MFP M277 dw".

John_Getzke · ‎10-03-2018

A minimal print log can be obtained from the printers Embedded Web Server. A network connected printer is required. Log in to the IP Address of the printer from a web browser and authenticate with the admin password. Under the Information tab click on Job Log. From here you can see the basic information on the print jobs sent through the printer.

A random printer i selected showed the following fields:

- JobName

- User

- Status

- Date

If you want more advanced print auditing then you will need to setup a print server or some kind of print auditing software to store and track that information for you.

Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.

View solution in original post

John_Getzke · ‎10-03-2018

A minimal print log can be obtained from the printers Embedded Web Server. A network connected printer is required. Log in to the IP Address of the printer from a web browser and authenticate with the admin password. Under the Information tab click on Job Log. From here you can see the basic information on the print jobs sent through the printer.

A random printer i selected showed the following fields:

- JobName

- User

- Status

- Date

If you want more advanced print auditing then you will need to setup a print server or some kind of print auditing software to store and track that information for you.

Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.

Psaroudakis · ‎10-04-2018

Spoiler

Thanks

sushigold · ‎02-16-2019

How do you log in to the printer IP? is there a video for that?

John_Getzke · ‎02-17-2019

To log into the Embedded Web Server (EWS):

1. Print off a configuration page from the Control Panel of the printer. There should be a reports area that can expose the networking information.

2. Open a web browser

3. Type the IPv4 Address of the printer into the Address Bar of the browser (ex. 192.168.1.25)

4. Hit ENTER and accept any security warnings from your browser about accessing the website

If you are getting stuck then share what step you are getting stuck on, what you are typing in and the error message. Note that your printer must be network connected for you to be able to log into the EWS. USB connections do not work with this feature.

Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.

NikiVade · ‎10-22-2019

Heya, just following up on this in the hopes someone can help. I have an HP ENVY 5000 and am also trying to view my print history/job log. When I enter the IP address it comes up with the 'HP Embedded Web Server', but I can not see a job log anywhere? Ifell like it must be staring me right in the face, but after clicking around multiple times, I havent had any luck. Any help would be greatly appreciated. Thanks in advance! 🙂

Print history

Create an account on the HP Community to personalize your profile and ask a question