• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended

And for me:

1. Resolution: 3840*2160, but I also tried to change resolution to 1920*1080 - and it didn't help (I have an idea now, try to change resolution to 1920*1080, restart computer and check on printing preferences, will write result when test it).

2. Magnifier is disabled.

3. Orientation landscape.

HP Recommended

Hello, @ikiselev

 

I have conveyed the information to the relevant team. 

 

Will update you soon 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

Hello, @TanelK @ikiselev

 

Can you try the following:

 

1. In Display setting, drag the bar for the “Change the Size of text…” all the way to the left (100%)

 

 

2. Change the display resolution. Try a different resolution to see if the issue goes away.

 

Thanks, I'll watch for your reply!

 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

I always had suggested display settings (please see attached screenshot).

display.png

 

I also tried to change resolution to 1920*1080 and restarted computer after it - but it didn't help.

HP Recommended

I had 100% scaling as well and tried different resolutions, but without any change.

 

Best regards,

Tanel

HP Recommended

Hello,

 

Thanks for the information. 

 

I'll update you with further steps soon!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

Hello, @TanelK

 

I'm afraid that's all we have got at the moment 😞

 

I got a word that the engineering team is investigating the issue but there is no ETA as to when or if a fix will be released.

 

Will update you on any new fix or releases. 

 

Good luck 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.