Print queue doesn't clear

[Woodie2]

I first display "What's Printing using the HP Utilities.  I cancel the file that's not being cleared after printing.  Eventually, a message displays saying that an error occured when printing and then it will proceed to print the other files in the queue.

[Dragon-Fur · Accepted solution]

@Woodie2

Print Queue Reset

Try / Consider:

Restart print services and clear the print folder

• Control Panel > icon view > Administrative Tools > Services >
• Scroll down, find, andStop Print Spooler Service
• Delete files from C:\Windows\System32\spool\PRINTERS
• Start Print Spooler Service

Reference

Dragon Document - Help, suggestions, and examples

Cancel Print Jobs in the Printer Queue

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