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- LaserJet Printing
- Printer Black Splotches

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06-09-2020 06:27 AM - edited 06-09-2020 06:31 AM
Hi all,
Any advice is welcome at this point.
My printer randomly started printing with splotches down the right side. I use this printer for work so it is very important that the quality is perfect.
I did not notice this until a few weeks ago. Changed the toner cartridge and it is still happening. Printed a million cleaning pages, it's still happening. I have cleaned every inch of this printer and it is still happening. If any one can offer some advice if they've had this issue before, it would be much appreciated.
If there is a specific thing I should be cleaning off on the printer...if there is a specific thing I should be doing, please let me know.
I attached pic of what it looks like when it prints.
Thank you!
06-09-2020 08:09 AM
Most likley a failed drum unit. CF232A is the supply number.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.