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‎06-09-2020 06:27 AM - edited ‎06-09-2020 06:31 AM

HP Recommended
Product: LaserJet Pro MFP M227fdn

Hi all, 

Any advice is welcome at this point.

My printer randomly started printing with splotches down the right side. I use this printer for work so it is very important that the quality is perfect.

I did not notice this until a few weeks ago. Changed the toner cartridge and it is still happening. Printed a million cleaning pages, it's still happening. I have cleaned every inch of this printer and it is still happening. If any one can offer some advice if they've had this issue before, it would be much appreciated. 

If there is a specific thing I should be cleaning off on the printer...if there is a specific thing I should be doing, please let me know. 

I attached pic of what it looks like when it prints. Untitled.png

Thank you! 

1 REPLY 1

‎06-09-2020 08:09 AM

HP Recommended

Most likley a failed drum unit. CF232A is the supply number.

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