Printer Driver for M487f

[Flyfisher97]

Hello,

I'm having difficulty locating and installing a printer driver for my HP M478f laser printer. I have a new computer, the Microsoft Surface Pro 7, which features a Snapdragon processor and runs Windows 11 on ARM. What are HP's recommendations to solve this issue?

[Raj_05]

Hi @Flyfisher97, 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

HP Color LaserJet Pro M478f driver isn’t fully optimized for Windows 11 on ARM (Snapdragon processors), which is why it may not install as expected.

We recommend using Windows Update to let your Surface automatically detect and install a universal print driver compatible with ARM. Alternatively, you can try the HP app, which gives you a more seamless connection experience
— it detects your printer wirelessly and sets it up step by step.

If the system still doesn’t recognize the printer, please send us a DM with your device details, and we’ll guide you through a manual setup or share the most suitable driver option.