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‎09-25-2019 02:23 PM

HP Recommended
Product: Photosmart premium fax e-all-in-one C410 series printer
Operating System: Microsoft Windows 10 (64-bit)

Out of nowhere my printer started showing "printer alignment failed" messages. I've followed all the troubleshooting steps several times but the problem still exists.

3 REPLIES 3

‎09-28-2019 04:17 AM

HP Recommended

@oldguns,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-photosmart-premium-fax-e-all-in-one-printer-series-c410/4059...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

‎09-29-2019 08:19 AM

HP Recommended

Thanks for the info. I've followed everything but alignment still fails so I guess replacing the print head is next.

‎09-29-2019 08:37 AM

HP Recommended

@oldguns

 

Appreciate you trying the steps. This looks like a hardware issue. I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Thanks!

Asmita
I am an HP Employee

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