• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Locked

‎12-31-2019 07:38 AM

HP Recommended
Product: HP Color Laser Jet 2600N
Operating System: Microsoft Windows 10 (64-bit)

I have a hew HP 15T laptop and am trying to connect to my HP 2600N Color Laser Jet.  I have the IP address, and have run the "add new hardware" app trying everything I can to get it to print.  I have run Scan Doctor, and it stops at "driver conflict" every time.  When trying to find the drivers on the HP website it tells me that the HP2600N printer doesn't exist.  

 

Any ideas?

2 REPLIES 2

‎12-31-2019 09:00 AM

HP Recommended

Two options to try.

 

1. Manually install the network printer on a Standard TCP/IP port. When prompted for driver click on the search windows update option and it should find a driver.

2. Download the Windows 7 driver and perform a manual install as above.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎01-03-2020 09:40 AM - edited ‎01-03-2020 09:41 AM

HP Recommended

I have tried both options -- 1 and 2 -- neither worked.  

      Got any other ideas?

        I am desperate!

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.