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‎05-13-2016 11:21 AM

HP Recommended
Product: Officejet Pro L7780
Operating System: Mac OS X 10.7 Lion

The printer (which has been working wirelessly before) has lost connection to the router (wi-fi) for wireless printing and can not find the router when running "Wireless Wizard". Have rebooted the printer several times, but no luck connecting. Diagnostic Summary said the Network Name "failed". (I do have wireless connectivity with other devices). The Configuration Page says Wireless Status is Disconnected, and shows all zeros for the IP Address and the Subnet Mask. 

 

Need suggestions on what to try next. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-15-2016 10:29 AM

HP Recommended

Powering off the router and back on again was it!! Printer now found the router and is printing wirelessly. THANK YOU very much!

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2 REPLIES 2

‎05-13-2016 04:48 PM

HP Recommended
Easy stuff first. Power off printer and router. Power on router wait 3 mins. Power on printer and check for connection to your routers SSID with password. Status?
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‎05-15-2016 10:29 AM

HP Recommended

Powering off the router and back on again was it!! Printer now found the router and is printing wirelessly. THANK YOU very much!

Was this reply helpful? Yes No
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