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‎02-04-2019 09:25 AM

HP Recommended
Product: Laser Jet Pro M252dw
Operating System: Microsoft Windows 10 (64-bit)

Can anyone help with a video showing how to clean the cartridge (I understand with soft cloth and alcohol) AND how to get it out. It is on the back of my printer. I do not see a "handle" to pull them all out with.

Thanks

Jackie

1 REPLY 1

‎02-04-2019 09:25 PM

HP Recommended

Printer has red streaks often means you have a bad magenta toner cartridge needed to be replaced.

Check the video on YouTube and learn from here. Hope it helps.

https://www.youtube.com/watch?v=VBzkRsvDRRQ

https://h30434.www3.hp.com/t5/LaserJet-Printing/prints-random-blue-dots-in-lines-most-of-the-time/m-...

 

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