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‎02-13-2020 04:18 PM

HP Recommended
Product: HP Laserjet Pro MPF M148dw
Operating System: Microsoft Windows 10 (32-bit)

Printer displays the message:  Jam in output bin;  Open top cover and release clearance lever; clear jam.  I have cleared the jam several times, but it keeps right on jamming with every page.

1 REPLY 1

‎02-13-2020 08:41 PM

HP Recommended

Make sure the paper size and type is set correctly in the printer. The wrong paper size may make the printer think there's a jam because the paper isn't the size it was expecting. Make sure the paper pickup/feed rollers are not worn out and clean them. Another possibility could be a bad/sticking sensor or a bad fuser.

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