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‎01-08-2019 09:03 PM

HP Recommended
Product: Color Laserjet Pro MFP M277c6
Operating System: Mac OS X 10.10 Yosemite

Photo on 1-8-19 at 6.01 PM.jpgHelp! ive tried so many things! 

1 person had the same question
1 REPLY 1

‎01-09-2019 07:05 PM

HP Recommended

@Alexandrine

 

Welcome to HP forums, I See that you are getting print quality issues.

  • Did you make a copy and check if the issue persists?

Meanwhile:

Print a cleaning page.

  1. From the Home screen on the printer control panel, touch Setup ().

  2. Touch Service, and then touch Cleaning Page.

  3. Load plain, white paper when you are prompted.

  4. Touch OK to begin the cleaning process.

  5. Try to print again to see if the issue is resolved.

Check the EconoMode settings.

  1. From the software program, select the Print option.

  2. Select the printer, and then click Properties or Preferences.

  3. Click the Paper/Quality tab, and then locate the Print Quality area.

  4. If the entire page is too dark, use these settings:

    • Select the 600 dpi option.

    • Select the EconoMode check box to enable it.

    If the entire page is too light, use these settings:

    • Select the FastRes 1200 option.

    • Clear the EconoMode check box to disable it.

  5. Click OK, and then click OK to print the job.

You can refer to this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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