• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎01-26-2018 12:49 PM

HP Recommended
Product: Office Jet4650
Operating System: Android 5.0 - 5.1.1 Lollipop

Office Jet4650 won't shut down and keeps spitting out blank pages. If I put it to sleep it turns right back on and continues to spit out blank pages. I've even tried to cut power to it in an effort to "reset" it to no avail. As soon as power is restored, it resumes.

4 people had the same question
1 REPLY 1

‎01-26-2018 07:10 PM

HP Recommended

Probably a driver issue. Disconnect the printer from the network, computer or wireless so only the power is connect. Turn the printer off and then back on. If it comes to ready and does not shoot out papers, the issue is the driver or the way the print job is being sent.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.