Printer won't print in black

ggabe · ‎12-28-2018

My Photosmart 6520 printer won't print in black ink, except for the top of a test page. I've changed the black ink cartridge thinking the cartridge was bad -Not. The Black ink rectangle is empty in the color blocks. All colored blocks are good.

I ran the diagnostics, cleaned printhead, did alignment, etc. and no change.

Thanks for your help.

SHThompson · ‎12-28-2018

Sounds like a clogged Black Printhead, unfortunately I do not know if the part is replaceable in this model.

I did a google search and see that there are kits available to clean the print heads on this machine

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