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HP Recommended
HP MFP M277dw laser printer
macOS 10.13 High Sierra

I have never been able to use the manual feed tray on this printer. I assume I'm missing something very simple adn would appreciate guidance.

2 REPLIES 2
HP Recommended

@jlc10375,

 

Good Day.  Thanks for engaging in the HP community.  I will be glad to assist you and let’s get right to it. Terrific observations and great diagnosis of the issue. It is amply appreciated.

 

Let me gather some information for better clarity to assist you correctly:

  • Did you check the user manual of the printer?

I will be providing a roadmap with some troubleshooting steps to resolve the issue. Let us try these steps:

Hope this answers your question.

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂

 

DavidSMP
I am an HP Employee

HP Recommended

Apologize for the tardy response to the helpful post. Have learned that Tray 1 works with a manual insertion of the relevant media---in my case, envelopes. Problem solved.

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