Printing label to return toner cartridge

[Gabbs58]

If we have to call the HP phone support to order just 1 label, then why does it give the option to order from 1-75 when it doesn't let you select an individual number, and it assumes you have more than one cartridge and to select a box(es)? 

I have the original box the cartridge came in - I just need 1 label.  There should be an option to select 1 label in an instance like this. 

I work at a business with multiple printers and someone had opened a cartridge box, used the toner, then put it back in the plastic sleeve in the box as if it was new;  when I took it out, I thought someone had opened the wrong toner color, realized their mistake and put it back on the shelf to use.  However, when I put it in my printer, a message popped up that it was a used toner.  Whoever did it probably threw away the label and I've had a heck of a time trying to find one online that I can print and put on the cartridge box to return!

[sandytechy20]

@Gabbs58

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you want a return label to ship the cartridge. I would like to help you resolve this issue. 

To order a return label for one cartridge may require one to one interaction with the HP Phone Support.

I suggest that you contact HP Phone Support for further assistance at the link: www.hp.com/contacthp

You have a good day ahead.

Cheers.

[dacheeze]

I agree with the OP - why doesn't HP have the option to print a single label online as opposed to 

ordering an entire box that I do not need or having to phone in to get a label ? This is ridiculous - do 

your managers want to save the planet and service your customers or not ?