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‎10-18-2018 02:18 PM

HP Recommended
Product: Laserjet Pro M452dn

I'm having an issue with a Color LaserJet Pro M452dn.  All prints have a roller-mark on them - I've attached a scan of the cleaning page.  Does anyone know where I should be looking and what I should be cleaning/replacing?  Several cleaning cycles did not seem to help much.


New Doc 2018-10-18 13.17.47_1.jpg

2 people had the same question
4 REPLIES 4

‎10-30-2018 11:45 AM

HP Recommended

*bump*

No one has any thoughts on what might be causing this?  I checked all of the toner cartridges and did not see anything.

‎10-30-2018 01:14 PM

HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

Measure the distance between one spot and the next spot that is the same. This way we can determine what roller is causing the problem.Hope this helps.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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‎10-31-2018 03:33 AM

HP Recommended

Hi Jvelox,

 

Remove both the toner cartridge and the fuser and inspect their cylinder surfaces for any signs of damage. Replace the one that is obviously damaged.

 

I hope this may help you,

 

Cheers!



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
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‎08-14-2019 08:08 AM

HP Recommended
My CLIMHP477 Printer is printing 1 word in 5 spots on the edge of both sides of the page. The printed word is from the document that is being printed. Any idea what is causing that?
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