-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- LaserJet Printing
- Printing on cardstock LaserJet Pro M402

Create an account on the HP Community to personalize your profile and ask a question
05-27-2017 08:52 AM
I want to print on cardstock on my HP LaserJet Pro M402dn. I couldn't find any instructions online, and paper weight / paper stock is not mentioned in the User Guide.
I tried this:
In Quark, I selected Command-P, then Printer, then Paper Feed, then All Pages From Manual Feed
I can find the same menu option in Microsoft Word (Paper Feed --> All Pages From Manual Feed).
I pulled down the manual feed part of the printer (large white area above the paper tray) and sent the print job. I left the main tray in its regular position.
The printer displayed a message that I needed to press OK. I pressed the square OK button.
The printer was able to print on heavy cardstock (110 lb). It lifted and pulled the paper through and out the top, where normal paper comes out.
Questions:
1. What is the recommended upper limit of the weight of cardstock, so the printer is not damaged?
2. Is there any way to print paper in a straight paper path? My old 4MP would print on heavy cardstock when I opened out a special pathway at the back of the printer.
3. There is no Paper Type / Paper Weight option in any part of the onscreen Print menu inside my Mac applications. Should I select the paper weight using the menu on the printer itself? Is that one of the menu options? If so, what would be the sequence of button presses and menu items displayed to change the paper weight?
10-23-2018 05:22 PM
I did not find this in the user manual, but started pushing buttons!
Printing Heavy Paper on HP M402dw
1 With printer on and showing ready (on printer), press the “OK” button once.
“Setup Menu.
“Stored Jobs” shows in window.
2 Press the > triangle 4 times until
“Setup Menu”
“System Setup” shows in window.
3 Press “OK” once.
“System Setup”
“Language” shows in window.
4 Press > triangle once.
“System Setup”
“Paper Setup” shows in window.
5 Press “OK” once.
“Paper Setup”
Default Paper Size” shows in window.
6 Press “OK” once.
“Default Paper Type”
“>Plain” shows in window.
7 Press > triangle until desired weight shows.
“>Plain”, “>Light 60-74g”, “>HPEcofficieent”, “> Intermediate 85-95 g”,
“>Mid-Weight 96-110 g”, “>Heavy 111-130 g”, and “>Extra-Heavy 131-175 g” are selections
(check the paper wrapper or box paper came in). If unknown, experiment until satisfactory
results happen.
8 After making your selection, press the “x” button and the printer will return to the “ready”
After completing print job, repeat steps ! thru 7, returning the printer to “>Plain”
I would guess that other recent HP laserjets would have similar menus....