Printing one page then error message - paper jam

[Shaz5]

Hi,

Hoping someone can please help:

I have been trying to print a 10 page document and my  HP Laserjet Cp1518Ni prints one page at a time, each time displaying a message "paper jam tray 2, clear jam then press OK" . I pull the tray out and sometimes there is a sheet of paper which has started to pick up and sometimes no paper jammed at all. Once the tray is replaced it then initialises before printing ONE more page.

Is there something I can do to rectify this please?

Thanks, Shaz.

[davidzuts · Accepted solution]

Common issue on this model.  The tray 2 pickup roller is probably worn and needs to be replaced. Just do a google search for the service manual as instructions are contained in the manual. Roller can be purchased on line:

http://www.feedroller.com/store/index.php?cPath=1_17_87_2547_3280

[Shaz5]

Thank you,

I am having trouble though finding the service manual. Any suggestions please?

Cheers.

[davidzuts]

https://www.google.com/#q=cp1518ni+service+manual