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- HP Community
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12-27-2018 06:41 AM
Recently when i print most of the page comes out fine and then the last 3/4 of the page the size of the letters is smaller. Sometimes it does the opposite - makes it bigger. Not sure why this is going on.
12-28-2018 01:26 PM
Thank you for joining HP Forums.
It's a pleasure assisting you in finding answers to your technical queries.
To provide you with an accurate solution, I'll need a few more details:
Are you facing the same issue while making multiple copies?
How is the printer connected?
Did you try printing from a different application or browser and check if you are facing the same issue?
Update the firmware for the printer using this link: https://support.hp.com/us-en/product/hp-laserjet-pro-mfp-m227-series/9365384/model/9365386/document/...
Restart the printer.
Try to download and run HP Print and Scan Doctor
Install HP Print and Scan Doctor on the computer connected to your printer.
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Make sure your printer is turned on and connected to the computer.
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Download HP Print and Scan Doctor, and then follow the on-screen prompts to install and open the tool.
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On the Welcome screen, click Start to view a list of available printers.
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Select your printer in the list, and then click Next.
If your printer is not listed or a connection problem is detected, click My product is not listed or select your connection type, follow the on-screen instructions, and then click Retry.
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Click either Fix Printing or Fix Scanning.
If you are prompted to install the printer software, follow the on-screen instructions. The software can resolve many printer issues.
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Review the list of test results, and then resolve any issues found.
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If you see a checkmark
, the printer passed the test.
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If you see a wrench
, HP Print and Scan Doctor found an issue and repaired it.
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If you see an exclamation point
, the test failed and required user action, but the step was skipped.
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If you see an X
, follow the on-screen instructions to resolve the issue.
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Try to print.
Keep me posted, how it goes!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
12-29-2018 03:08 AM
First, make sure your printer is not plugged into a power strip, surge protector or UPS that may be affecting the power the printer is getting, or if any high power devices are also plugged into the same power as the printer and running at the same time. Plug it straight into the wall without any other power demanding devices and try it again.
If still a problem:
If your letters are being squished or expanded top-to-bottom, then you likely have a problem with your toner cartridge, fuser or main drive changing speed as the paper moves through.
If the letters are being squished or expanded left and right, then your laser scanner is failing and needs replaced.