Need to install the printer everytime I turn it off!!!

[sugarpop]

I have done this over and over and over ad finitum and it never works!  Yes, it'll print once - once!  But I have to reinstall everything every single time I need to print!  Why can't anyone (hello, HP!) fix this????

[DavidSMP]

Hi @sugarpop,

Thanks for taking an interest in the HP Support Forums After reading your post I see that you require assistance regarding installing the printer every time for it to print. It will be a delight to assist you here.:)

Superb analysis and brilliant diagnosis of the issue before posting. 🙂 Kudos to you on that score. 🙂

For better clarity and to assist you better I would require more information regarding this:

• Please let me know the complete model# of the printer and the operating system installed to assist you correctly.
• Did this happen after a recent software or OS update?
• What type of connection is it? Is it a hard wired, wireless or USB connection?

For now please try these steps assuming that the computer has windows installed on it going by the previous case notes.

• Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.)
• Check in device manager, if the printer is listed there, please delete it. (Right click on the Windows button to access device manager)
• Go to devices and printers, select any printer listed there and you will get some options on the top.
• Click on print server properties.
• You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there if any.
• Delete all the instances of your printer listed in devices and printers.
• Restart the PC.
• Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,
• Type %temp% in the run box and click Ok or hit the Enter button.
• It would bring up the temporary files folder. Delete the files in the folder (You might not be able to delete all the files).
• If possible, delete the printer from the registries using Regedit or using any other 3rd party application.
• Ignore the Regedit option if it cannot be done.
• Restart the PC again.

Then download the latest full feature driver from http://hp.care/2syreDe and install it on the computer after selecting the correct operating system.

Connect the printer to your computer only when the setup prompts for the printer.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂