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HP Recommended

I am having the same problem printing to my laserjet p1006, connected via usb to my pixelbook.  It identifies the printer in the HP Print for Chrome app, but tells me the driver is incorrect.  When I select it to print, it fails to load the preview.  Looking for guidance.

5 REPLIES 5
HP Recommended

@PlymouthMeeting

 

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

In this case, follow this link, and install the HP print service plug in, and this should get it fixed. 🙂

 

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 🙂

Barachiel
I am an HP Employee

HP Recommended

I had installed HP Print for Chrome, and it identified the printer, but did not print.  As noted in my question,  It identifies the printer in the HP Print for Chrome app, but tells me the driver is incorrect.  When I select it to print, it fails to load the preview. "

 

Similarly, HP Print for Chrome did not work with my Officejet 4500 when connected via ethernet, but that did work from USB.

 

Ultimately, I was able to use the Android Cloud print to share the printer, but that requires a computer online to work.

HP Recommended

@PlymouthMeeting

 

It looks like you were interacting with @Barachiel, but he is out for the day. I'm KrazyToad & I'm at your service. 

 

Please refer to the section " What if I cannot print from my Chromebook? " under the Frequently asked questions in this Link: https://support.hp.com/in-en/document/c04122530

 

Keep me posted if the issue persists

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

I tried that too.  No luck.  I also tried this with my Officejet 4500, connected to the network via ethernet, and with the HP Chromebook app, without success.

 

But the HP worked via USB, I think without the HP chromebook app.

 

The chromebook app successfully identified the P1006, but when I tried to print, it reported a compatibility error.  

HP Recommended

@PlymouthMeeting

 

Thanks for keeping us posted

 

I have sent you a private message, Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you

KrazyToad
I Am An HP Employee

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