-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- LaserJet Printing
- Re: my printer is only printing black and white
![Sign in](/html/assets/sign-in-banner.png)
Create an account on the HP Community to personalize your profile and ask a question
08-12-2019 03:05 PM
Hi,
I replaced all 3 colour cartridges with new ones but it still only prints in black and white.
I do notice that in Printer Properties, opposite the word Color, it says No.
There must be some setting somewhere to set Color to Yes?
Thanks.
08-12-2019 04:10 PM
On your PC, go to control panel>devices and printers and right click on the icon for your printer. Select printer properties from the drop down menu. On the general tab you will see a preferences button, click that button and then click the color tab from the next screen.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
08-15-2019 02:42 AM
Hi Repairatrooper,
The colour option you show in your screenshots weren't available to me or I would have selected them already.
Anyway, I did a complete uninstall as per Betty0610(HP Support Agent) email to me on 13th August and its back printing in colour again. Many thanks.
Didn't find what you were looking for? Ask the community