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HP color laserjet m177fw

Hello

This is my  first post here and i need help quick

My HP color laserjet m177fw  printer has this issue in which the back door pops open as soon  as the printer is initializing and when I close it, it re-initializes again and the door pops open once more & doesn't close again till I apply pressure to it while the device is unplugged.

I have tried to seal the door with tape and the printer worked fine but I just need my printer to work the way it is supposed to without sticking it like a broken jar.

Note:- I found a piece of plastic on the floor near the printer and I assume that it may be related to it (I'll be sure to attach an image for it)

IMG_0090-min.JPGIMG_0091-min.JPGIMG_0092-min.JPGIMG_0093-min.JPGIMG_0094-min.JPGPrethanks for your support

10 REPLIES 10
HP Recommended

done

HP Recommended
Can you post picture of how you installed this part. I have same issue.
HP Recommended

Hi! may I request for you to post a picture where you re-installed that tiny plastic sparepart? thank you so much

HP Recommended

I have the same issue. can you or some one help please with sharing some pictues or video. Thanks in advance

HP Recommended

Hello, Is there any solution for this problem

HP Recommended

Hello,

No boday replied me not even the company but I figured out myself. Here are the pictures for those having the same problem and came here to find a solutionIMG_20180101_162259.jpgIMG_20180101_162303.jpg

HP Recommended

thank you so much for a useful data!

 

HP Recommended

Hello, I found this very helpful today, I opened the back door of the printer to fish out a jammed paper. A white coloured piece plastic flew out , couldn't figure out where it came from or how to put it back in the right place and close the back door well, I zoomed on the picture you posted and got the solution. Thanks.

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im also facing this same problem. i didnt found the plastic piece. problm still there...

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