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- HP Community
- Printers
- LaserJet Printing
- Re: Repair cost

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01-21-2019 10:02 AM
Does HP repair / recondition these printers and if so, any ideas as to cost OR would be be less expensive to buy an updated version?
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Accepted Solutions
01-24-2019 07:33 AM
Thank you for your fast responce; however, the "Staples" stores the 'phone service hyperlink' points to, do not and have not ever repaired any HP printers. Just to make certain, I called each one of the Staples in the tri-county Charleston area. Where they were more than willing to sell me another like printer, none do any repaires. As it is past any warranty, each said to go buy another. Having purchased 4 new HP cartridges the week before and finding out now they will only fit the M252 printers certainly does not fair well towards the purchase of another HP printer.
I am retired USAF veteran so looking elsewhere is my only option. Amazon website does list new and referb HP Laser Jet Pro M 252 dw printers but the warranty is thru HP. My attempts to contact HP about that type of warranty service, should something fail, has been answered with"that printer has been discontinued".
Thank you for your time.
01-23-2019 03:19 AM
Greetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to get the printer serviced.
I'll be happy to help!
Please reach out the Phone Support Team in your region to know more as we do have repair or replacement options for the printers depending on the region you are located in and the printer model you own.
Hope this helps!
Let me know if you have any other questions.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day ahead 🙂
Asmita
I am an HP Employee
01-24-2019 07:33 AM
Thank you for your fast responce; however, the "Staples" stores the 'phone service hyperlink' points to, do not and have not ever repaired any HP printers. Just to make certain, I called each one of the Staples in the tri-county Charleston area. Where they were more than willing to sell me another like printer, none do any repaires. As it is past any warranty, each said to go buy another. Having purchased 4 new HP cartridges the week before and finding out now they will only fit the M252 printers certainly does not fair well towards the purchase of another HP printer.
I am retired USAF veteran so looking elsewhere is my only option. Amazon website does list new and referb HP Laser Jet Pro M 252 dw printers but the warranty is thru HP. My attempts to contact HP about that type of warranty service, should something fail, has been answered with"that printer has been discontinued".
Thank you for your time.
01-24-2019 10:26 AM
Thanks for replying.
I have brought this to the attention of the concerned and they'll reach out to your through the Private Message.
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.
Have a great day!
Asmita
I am an HP Employee