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HP Recommended
Is this an OEM HP cartridge or third party. This error commonly occurs due to failure of the drive shaft on the cartridge, so if you have a spare cartridge try that to see if the problem is fixed.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
Is this an OEM HP cartridge or third party. This error commonly occurs due to failure of the drive shaft on the cartridge, so if you have a spare cartridge try that to see if the problem is fixed.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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