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Honor Student
Posts: 2
Member Since: ‎02-11-2015
Message 1 of 5 (6,980 Views)

Reset M426fdw

Product Name: Laserjet pro MFP M426fdw

M426fdw requires master reset; I have followed the instructions:  restart printer while holding lower right corner of the touch screen.  doesn't work.

I have tried call a couple of HP support numbers and it was simply a waste of time, and no support on Sat...

 

Any help is appreciated.

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Honor Student
Posts: 2
Member Since: ‎02-11-2015
Message 2 of 5 (6,974 Views)

Re: Reset M426fdw

solved.   unplugged and powered on while holding to the right of the ?

Student
Posts: 1
Member Since: ‎12-05-2016
Message 3 of 5 (6,474 Views)

Re: Reset M426fdw

Thank you! This finally worked.

 

 I held down both the lower left and lower right corners of the touchscreen, with two fingers, as hard as I  could, while I powered it on. 

 

 I did try pressing to the right of the ? like you said. It didn't work, but I may have missed the sweet spot that time. Other places had said to hold down the bottom right corner of the touchscreen, instead of the left, and I'd tried that several times.

 

This LaserJet Pro MFP M426fdw was driving me nuts because we'd lost the password and could not do a factory reset through the setup menu.

Student
Posts: 1
Member Since: ‎03-14-2017
Message 4 of 5 (6,159 Views)

Re: Reset M426fdw

Hello,

 

I have the same issue with my mfp m426fdw i cant remember my password. I did like you said but didnt work. Can you describe exact spot for holding while reopen device thanks

Honor Student
Posts: 2
Member Since: ‎04-23-2018
Message 5 of 5 (1,544 Views)

Re: Reset M426fdw

That worked, power off, unplug, power back on and press to the right of the ? Mark. Why don't they put this in the instructions.....?
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