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- HP Community
- Printers
- LaserJet Printing
- Re: Reset Password in HP Color LaserJet MFP M281fdw

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01-20-2019 10:32 AM
Hello
The password of my printer is not accepted after setting it, how can I reset it?
By resetting the printer it doesn't work, as this action requires a valid password.
Thanks!
Solved! Go to Solution.
Accepted Solutions
01-21-2019 05:04 PM
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel.
I Understand you need instructions on resetting the admin password, don't worry I'd love to help you.
I'm going to send you a private message with the instructions on how to perform an advanced reset on the printer.
The reason why we are utilizing the information in private is because these steps are specific to your printer.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
Regards,
Jeet_Singh
I am an HP Employee
01-21-2019 05:04 PM
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel.
I Understand you need instructions on resetting the admin password, don't worry I'd love to help you.
I'm going to send you a private message with the instructions on how to perform an advanced reset on the printer.
The reason why we are utilizing the information in private is because these steps are specific to your printer.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
Regards,
Jeet_Singh
I am an HP Employee