Reset admin password Laserjet Pro MFP M277dw

[Jonas1]

Hey.

I've just bought a Laserjet Pro M277dw printer to use at home. Most functions are now up and running. But when I tried to config "scan to email" I was prompted a password. Same thing happens when I try to access Settings. The only password I've set was when I was turning off/disable fax settings. Now that password aint working....(password was only 8 digits long)

How can I reset/change the admin password on my printer?

Regards

Jonas

[DocCottle · Accepted solution]

Hey @Jonas1,

Welcome to the HP Support Forums! I hope you enjoy your stay here.

I understand that your LaserJet Pro MFP M277 dw Printer has an admin password on it and you would like to remove it. I can help you with that.

I am going to send you a private message with the directions on how to perform a factory reset on that printer. You should see it arrive shortly.

Please let me know if this resolves your issues or if you have any other questions. Otherwise, have a great week!

If this resolves your issue, then please help other users find this post by clicking on Accept as Solution on my post.

If you appreciate my help, then please let others know by clicking on the thumbs up icon below my post.

[Blizzard1086]

I'm having the same issue. Grr!!! Just wanted my AirPrint to work!

[DocCottle]

If the reset I provided went through properly then the printer is having an issue and would need to be replaced. You can contact HP support by clicking on this link and filling out the form at the bottom.

I hope you get everything sorted out and I hope you have a great day!

[Saa111]

I have exactly same problem. Can I get the instruction

[DocCottle]

Hey @Saa111,

I'm going to send you a private message with some directions regarding how to perform a factory reset. You should see the message shortly.

Please let me know if you have any questions. Otherwise, have a great week!

If you appreciate my help, then please let others know by clicking on the thumbs up icon below my post.

[RKWilcox]

I'm pulling an HP LaserJet Pro MFP M277dw off the shelf to install it in one of our offices, but no one has the password documented anywhere. May I join the crowd that is looking for a resolution?

Thank you.

Kent Wilcox

[mjfwest]

Hi.

I am also having problems resetting my password.  Can you please send me the instructions too.  

[drscookie]

Hi,

I am also having the same issue. I can not adjust any settings in the web based settings page without providing password which I do not remember anymore. Please help me!

[skcsn]

Also looking for the instructions to reset the Admin Password!