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‎05-16-2019 05:28 AM

HP Recommended
Product: HP Color LasetJet MFP M281fdw
Operating System: macOS 10.14 Mojave

Please give me instructions to reset the admin password of my printer? After setting up the password with web interface, it does not accept any passwords.

11 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-16-2019 06:48 AM

HP Recommended

You can try performing a factory reset from the control panel but if that does not clear the password then you will need to perform an NVRAM reset. There are videos on YouTube that show you how. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

4 REPLIES 4

‎05-16-2019 06:48 AM

HP Recommended

You can try performing a factory reset from the control panel but if that does not clear the password then you will need to perform an NVRAM reset. There are videos on YouTube that show you how. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎05-24-2019 02:33 AM

HP Recommended

https://www.youtube.com/watch?v=Pe0Ar1TyBHY helped, thanks.

‎01-11-2020 11:07 PM

HP Recommended

thats not the solution 

 

1) turn off the printer

 

2) turn on

 

3) press question mark (bottom left side) for about 2-3 minutes and then you will see screen say reinit  - you are good to go

 

‎02-19-2020 09:56 PM

HP Recommended

This did not work at all.  The screen just went dark from no activity.

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