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HP Recommended
HP Color LasetJet MFP M281fdw
macOS 10.14 Mojave

Please give me instructions to reset the admin password of my printer? After setting up the password with web interface, it does not accept any passwords.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You can try performing a factory reset from the control panel but if that does not clear the password then you will need to perform an NVRAM reset. There are videos on YouTube that show you how. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

4 REPLIES 4
HP Recommended

You can try performing a factory reset from the control panel but if that does not clear the password then you will need to perform an NVRAM reset. There are videos on YouTube that show you how. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended
Factory Reset HP LaserJet M277dw Printer Steps: 1 - Power Down 2 - Power Up 3 - Wait until you see the energy logo 4 - Press and hold the lower right hand portion of the display 5 - You can release when you see "permanent storage init"
HP Recommended

thats not the solution 

 

1) turn off the printer

 

2) turn on

 

3) press question mark (bottom left side) for about 2-3 minutes and then you will see screen say reinit  - you are good to go

 

HP Recommended

This did not work at all.  The screen just went dark from no activity.

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