• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎03-25-2019 04:32 PM

HP Recommended
Product: M605
Operating System: Microsoft Windows 10 (64-bit)

hi i recently bought via ebay 2 M605 printers. my surprise is that they are managed printers and do not take oem cartridges. they only take managed cartridges. what do i need to do in order to make these normal printers ?

1 REPLY 1

‎03-26-2019 10:43 AM

HP Recommended

Hi

Thank you for visiting HP support Forum,

What is exact printer model number ? which toner cartridge are you using ? Original HP toner or re-manufacture toner.

 

  • HP LaserJet M605dn Printer
  • Pre-installed HP 81A Black Original LaserJet Toner Cartridge.
    You may reset the printer to check - On  the printer control panel, select the Administration menu, and then select the General Settings menu-> Restore factory defaults
Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue .
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.