Samsung Printer error #U1-2320

yoonah · ‎10-28-2019

I bought a Samsung multifunctional printer, named SL-C483W in Korea early this month and brought it in here in Baltimore . When I unbox , connected it with my labtop, and turn it on, it did not work with an error messege "Error #U1-2320" on the screen. I tried to turn off and on several times but nothing is changed. When I searched with the serial number on this site, warranty is due on ~ May, 2020. How can I have a service to solve this problem?

Yoonah Park

Repairatrooper · ‎10-28-2019

This code is a fuser error. You state that you bought the printer in Korea. Korea distributes power at 220V whereas the US uses 120 Volt. It is possible that the stepup transformer you are using cannot provide enough current to run the device and you will need a bigger one, or you have plugged the 220V device directly into a 120v outlet which can lead to problems as well. the challenge is that while the power supply for the electronics may handle both 120 and 220, the fuser units will be different because they are powered directly from the mains. This will likely not be a warranty issue as you are using the product in a non-supported manner.

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