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HP Recommended
HP Color LaserJet Enterprise MFP M480f
Microsoft Windows 11

I received a message indicating a scanner not connected

The following software is installed:

  • HP Color LaserJet MFP M480 Printer Full Software Solution (Recommended)
  • 52.2.5009
  • 78.2 MB
  • Jul 9, 2024

_________________________________________________________________________________________________

  • HP Universal Scan - Full Feature Software and Driver
  • 63.5.6303
  • 439.5 MB
  • Apr 15, 2025
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