Scanning function if MFP Laser Jet printer doesn't work with new Mac computer

[Janich3]

A couple years ago I bought a Color Laser Jet Printer M283hdw for my Windows computer.  I recently moved to a new Mac computer and connected the printer to it. The printing and copying function fine, but the scanner does not. It won't start at all. I tried the scanning function in the HP App for Mac, but the sheet feeder does't work at all and it only slowly scans one sheet at a time.   Any solutions?

[Jerry_57]

Hi @Janich3,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I understand your HP Color LaserJet M283hdw printer doesn't work with your new Mac Computer.

Solutions to Try
 

Enable “Scan to Computer” in HP App:

Open the HP app → select your printer → go to Printer Settings.

Look for Scan to Computer (sometimes called Enable Scan to PC) and turn it on.

Then, on the printer’s touchscreen, choose Scan → Scan to Computer and select your Mac.

HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site

Use AirPrint scanning (Preview or Image Capture)

On your Mac, open Preview → File → Import from Scanner.

Or open Image Capture (built into macOS).

Select your HP printer and scan directly — this bypasses the HP Smart app.

Firmware update on the printer

On the printer: Setup → Printer Maintenance → Update Printer.

HP has released firmware updates to improve macOS scanning compatibility.
Update the firmware on an HP printer | HP® Support

Try Ethernet or USB connection

Some users report that scanning works better when the printer is connected via Ethernet or USB instead of Wi‑Fi.
 

I hope this will help.
 

Take care and have a good day.