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‎01-23-2020 12:44 PM

HP Recommended
Product: LaserJet Pro MFP M426fdw
Operating System: Microsoft Windows 10 (64-bit)

I just set up my network folder to be able to scan directly from my printer. Once I got everything set up, my scan test will not go through and when I try to scan from the printer, it says scanning was unsuccessful. Try again. 

 

I don't know if I have missed a step or what, but any help would be nice. 

1 REPLY 1

‎01-24-2020 01:15 PM

HP Recommended

Try the following video for general steps on settings up scan to email:

https://www.youtube.com/watch?v=8VWq9ayAFeY

 

Let us know where you get stuck in the process for your printer model.

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