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‎01-23-2020 12:44 PM

HP Recommended
Product: LaserJet Pro MFP M426fdw
Operating System: Microsoft Windows 10 (64-bit)

I just set up my network folder to be able to scan directly from my printer. Once I got everything set up, my scan test will not go through and when I try to scan from the printer, it says scanning was unsuccessful. Try again. 

 

I don't know if I have missed a step or what, but any help would be nice. 

1 REPLY 1

‎01-24-2020 01:15 PM

HP Recommended

Try the following video for general steps on settings up scan to email:

https://www.youtube.com/watch?v=8VWq9ayAFeY

 

Let us know where you get stuck in the process for your printer model.

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Setup Scan to Network Folder on Select HP LaserJet Pro M300, M400 from EWS | HP LaserJet | HP
Setup Scan to Network Folder on Select HP LaserJet Pro M300, M400 from EWS | HP LaserJet | HP
youtube.com/watch?v=8VWq9ayAFeY
Learn how to set up Scan to Network Folder on HP LaserJet Pro MFP M329, M428, M429, and Color MFP M479 printers from the EWS. More support options for your HP device are available at http://hp.com/support. Follow these steps to configure the Scan to Network Folder feature from the printer EWS, or
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