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‎01-09-2020 03:43 PM

HP Recommended
Product: HP LaserJet Pro MFP M127fw
Operating System: macOS 10.15 Catalina

The scanner scans the pages but never uploads them and just spins that it is processing.  I restarted the LaserJet and the IMac and it did not fix it. I never had this problem

2 REPLIES 2

‎01-09-2020 04:03 PM

HP Recommended

I updated the HP driver and tried to scan and that did not help either. 

 

‎01-12-2020 05:24 AM

HP Recommended

Hi @ADS20

 

Welcome to the HP Support Community. I'd be happy to assist you with the scanning issue. 

 

HP Easy Scan is currently not fully compatible with macOS Catalina. We're actively working to restore complete functionality. Scan using Apple Image Capture as a workaround.

 

You may refer to this document for more information - HP Printers - HP Easy Scan Is Not Currently Supported in macOS Catalina 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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