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‎04-18-2019 11:21 AM - last edited on ‎04-18-2019 11:28 AM by Retired

HP Recommended
Product: HP 1536dnfMFP Printer
Operating System: Microsoft Windows 7 (64-bit)

I am constantly receiving on the Printer window "Supply Memory Error".  This follows installation of a toner cartridge.  The message specifically state "10.1000 supply memory error".  I can clear it and print without difficult but if something needs to be done I want to do it now rather than in the middle of a project.

 

Also, all of my prints since replacing the Toner Cartridge, have a column of 8 printed dots from top to bottom of the 11" side, right side only.  I have removed the toner cartiridge and given it some shaking but that does not help.  I can sent a copy if my explanation is not clear.

 

You advice would be greatly appreciated.

 

Clarence Thomas

[Personal Information Removed]

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-18-2019 12:52 PM

HP Recommended

Hi,

A such may occur due to not removing some packing materials from the cartridge, a defective cartridge or a hardware failure but likely occur due to the print cartridge.

 

The following steps should apply for your printer model too:

https://support.hp.com/us-en/document/c02484074

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

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1 REPLY 1

‎04-18-2019 12:52 PM

HP Recommended

Hi,

A such may occur due to not removing some packing materials from the cartridge, a defective cartridge or a hardware failure but likely occur due to the print cartridge.

 

The following steps should apply for your printer model too:

https://support.hp.com/us-en/document/c02484074

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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